At Wholesale Furniture Collections, we receive many calls each week from clients who are unsure of purchasing furniture from an online source. Most of them have heard some sort of bad story about furniture companies either taking forever to deliver their client’s pieces, delivering broken pieces and not correcting the problems or not delivering their pieces at all..When purchasing furniture online from us or any other source, please make sure that you do the following: * Obtain stock information before purchasing
* Ask the company what will happen if any of the pieces arrive into your home with damages or defects.
* Do not make a payment with a check, cashier’s check or cash.We ask that you please obtain stock information before placing your order. Stock information is easily obtainable from most companies, especially those that sell case goods. By obtaining this information, you should be able to obtain an estimate of when the pieces should ship out of the factory. Upholstery goods usually require about 4-6 weeks to be produced, sometimes up to 10 weeks. Please keep in mind that stock availabilities change daily and sometimes pieces do not become available on their expected dates for a number of reasons. You should always ask this question, “What happens if one of my pieces arrives into my home damaged or with a defect?” The answer should always be that you will have an option to either refuse the piece at the time of delivery or have the option to have the piece repaired in your home. A lot of companies offer to deliver the pieces into the front of your home. We do not. The reason why we do not offer such a service is because what usually happens is that a truck brings the pieces to the client